Health and personal care

Medical help online in Sweden

Karin Persson3 min read

Medical help online in Sweden. What is that? Well, in the last few years, there has been an explosion of digitally offered medical services. Basically, it means you will see...

Medical help online in Sweden. What is that? Well, in the last few years, there has been an explosion of digitally offered medical services. Basically, it means you will see a doctor, nurse or mental health provider over video chat in their app on your phone.

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What is the set up for medical apps in Sweden?

  • This service is often cheap if not entirely free but the cost depends on where you live. However it is not more expensive than a visit to en V√•rdcentral.
  • You get help either via video chat or text message.
  • The service is of course confidential.
  • Most apps offer help 24/7 and you can usually get help within 5-30 minutes.
  • Some of these apps offer digital medical visits in a lot of different languages.

Important to note is that you will need a Swedish BankId to use these apps.

How do I use a medical app in Sweden?

  • Download the app of your choice to your phone.
  • Log in with your BankID. If you don't have a BankId, you can find out here how you get one.
  • Fill in your medical information.
  • Chose what you need help with and your preferred language.
  • They will call you, video chat or send you a message when it is your turn.
  • If you have to pay for it, an invoice will be sent to you after the visit.

Pros and cons

  • You can get help quickly.
  • You don't have to leave the house.
  • You can get help in a lot of languages.
  • You can get help even outside of office hours.
  • However, a video or chat conversation will not be the same as actually visiting with a doctor.
  • You may still have to visit a v√•rdcentral or go to the emergency room if the doctor or nurse can not establish what is wrong.

Which medical apps are available in Sweden?

There are a lot of medical apps at the moment. Some that we recommend are:

Din psykolog*

It is just as important to take care of your mental health as the physical one. But finding a therapist that can speak your language and doesn't cost a fortune, can be a bit tricky – or perhaps not. At Din Psykolog, you can:

  • meet with a therapist online anytime, anywhere, without long waiting times.
  • The service is digital and works on all devices.
  • You choose when you want to start treatment with your therapist.
  • The patient fee is 100 SEK per visit.
  • The visits are free for those under 20 years of age or over 85.
  • Some therapists can do sessions in other languages. You can read under each therapists profile or email info@dinpsykolog.se to ask which languages are on offer and by whom.

Knodd

This is the place to go for parents.

  • Experienced pediatric nurses and pediatricians via video call.
  • Advice, treatment and prescriptions for your kids and you as a parent.
  • Always free care.
  • Courses for parents.
  • Open weekdays 7-22 and weekends 8-20.

Kry

  • Help you with medical treatment, psychological support and child-parent support.
  • Mostly free depending on where you live.
  • Open 24 hours a day.
  • Offer support in over 25 languages according to their website.
  • They also have physical health centers.

Min doktor

  • Help you with medical treatment, psychological support and child-parent support.
  • Mostly free depending on where you live.
  • Open 24 hours a day.

Written by

Karin Persson

Karin is an experienced recruiter with a background in the telecommunications industry. She has expertise in recruitment, risk management, resource management, conflict management, and aviation psychology. She holds a Master of Arts (MA) in Social Science Education from Stockholm University and is a certified teacher in Psychology and Political Science. At Career Sweden, she supports individuals in navigating the Swedish labour market.

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